Privacy policy

Last updated: March25, 2026

Privacy Policy

SleekSilk (trading as “Sleek”) is operated by Elisa (ABN 16 443 472 947).
Throughout this Privacy Policy, “Sleek”, “we”, “us” and “our” refer to SleekSilk.

We are committed to protecting your personal information and providing a secure and transparent experience when you use our website and services.

Our Services

SleekSilk operates this website and online store, including all related content, features, tools, products and services (the “Services”).

Our store is powered by Shopify, which enables us to provide a secure and seamless shopping experience.

Information We Collect

We may collect personal information when you interact with our Services, including:

  • Name, email address, phone number
  • Billing and shipping address
  • Payment details (processed securely via third-party providers)
  • Order and transaction history
  • Communications with us
  • Device, browser, and IP address
  • Website usage and interaction data

We also use cookies and similar technologies to improve your experience and provide relevant advertising.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Provide customer support
  • Improve our website and services
  • Personalise your shopping experience
  • Send updates, promotions, and marketing (you can opt out anytime)
  • Prevent fraud and maintain security
  • Comply with legal obligations

Sharing Your Information

We may share your information with trusted third parties, including:

  • Shopify (our ecommerce platform)
  • Payment providers
  • Shipping and fulfilment partners
  • Marketing and analytics providers

These parties only use your information as necessary to provide their services.

Shopify

Our store is hosted on Shopify. Your data may be processed by Shopify to support and improve the platform.

You can learn more here:
https://privacy.shopify.com/en

Your Rights

Depending on your location, you may have the right to:

  • Access your personal data
  • Request correction or deletion
  • Opt out of marketing communications
  • Request transfer of your data

To exercise these rights, please contact us.

Data Security

We take reasonable steps to protect your personal information. However, no method of transmission over the internet is 100% secure.

Data Retention

We retain your information only as long as necessary to:

  • Provide our services
  • Comply with legal obligations
  • Resolve disputes

Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices.

Children’s Privacy

Our Services are not intended for children, and we do not knowingly collect data from individuals under 16.

Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page.

Contact Us

If you have any questions or would like to access or update your information, please contact:

Email: hi@sleeksilk.com.au